FAQs

Use the in-app GPS for navigation. If you still can’t locate the address, contact the customer through the app for further directions.

Yes, but frequent refusals may affect your driver rating and eligibility.

        •       Always wear safety gear.
•       Avoid smoking or using your phone near the fuel tank.
•       Ensure proper ventilation during deliveries.
•       Follow all local fuel transportation regulations.

Immediately secure the area, follow spill containment procedures, and contact emergency services if necessary. Report the incident through the app as soon as possible.

Payments are made weekly via direct deposit. You can track your earnings in the app under the “Payments” section.

 

Yes, drivers can earn bonuses for completing a certain number of deliveries or working during peak hours. Check the app for current promotions.

First, try restarting the app or your phone. If the issue persists, contact support via the in-app help center.

Go to the settings section in the app to update your profile or check for software updates in your app store.

Yes! Drivers can work on a flexible schedule and set availability through the app.

If you feel unsafe, leave the area immediately and contact support through the app. In case of an emergency, dial local emergency services.

Use the in-app chat or call the support hotline listed under the “Help” section.